Items we can’t transport (restricted items)
For safety and legal reasons, we can’t transport certain items on our moving trucks. This list usually includes:
Hazardous materials & fuel
- Gasoline, diesel, kerosene, lighter fluid, lamp oil
- Propane tanks (grills), gas cans, fuel containers
- Fireworks or anything explosive
Chemicals, aerosols, and flammables
- Paint, stain, varnish, paint thinner, solvents
- Aerosol cans (sprays, compressed cleaners, etc.)
- Strong chemicals (bleach/ammonia), pesticides, pool chemicals, fertilizers
Open liquids & perishables
- Open containers of liquid that can spill or leak
- Perishable food (refrigerated or frozen items, open food)
Living things
- Pets and animals
- Live plants
Firearms & ammunition
We do not handle firearms or ammunition. If you own these items, you must transport them yourself and keep them separate from the move load.
Items you should keep with you (high-value / personal)
We strongly recommend that you keep these items with you instead of putting them on the truck:
- Cash, jewelry, watches, small valuables
- Important documents (IDs, passports, titles, closing documents)
- Medications and medical devices you need daily
- Laptops, hard drives, backups, irreplaceable photos
- Keys, remotes, chargers, and anything you’ll need immediately
Appliance prep (washer, dryer, refrigerator)
If you’re moving appliances, please have them ready before the crew arrives:
- Washer: empty and drained (disconnect if you prefer)
- Dryer: unplugged (gas dryers must be handled by a licensed pro)
- Refrigerator: emptied and unplugged; secure shelves/drawers
If you want our movers to assist with a basic disconnect/reconnect where allowed, we may ask you to sign an Appliance Liability Waiver.
Packing expectations (if you’re packing yourself)
To protect your items and keep the move efficient:
- Use sturdy boxes and tape them closed
- Don’t overload boxes (avoid bottom blowouts)
- Label “fragile” and “this side up” when needed
- Set aside essentials for the first night (clothes, toiletries, chargers)
Need help packing?
Professional packing services
Need boxes and supplies?
Packing supplies
Not sure about an item?
If you’re unsure whether we can move something, send us:
- A short list, or
- A quick photo
We’ll confirm what’s OK before moving day.
Contact us by filling out a form here, or click on the Chat Button below ↘ for a quicker response.