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Frequently Asked Questions

We’ve compiled the most common questions customers ask before booking a move. Looking for something specific? Use the search bar or filters to quickly find the exact FAQ you need.

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    Yes—flat screen TV cartons, mirror/picture cartons, and corner protectors for framed art. We use the right cartons and protection so screens and frames travel safely

    Yes. We carefully empty china cabinets, hutches, and shelves, wrap each item, and box them by set. Shelves and glass doors are removed or secured before moving.

    Plates go vertically in heavy‑duty dish boxes with plenty of paper between each piece; glasses and stemware are individually wrapped and snug in glass‑pack boxes. Boxes are packed tight so nothing can shift.

    Absolutely. Kitchen‑only packing is one of the most common fragile‑only requests. We bring dish barrels, glass dividers, and plenty of packing paper so everything is cushioned.

    We focus on items most likely to break: kitchen glassware, dishes, décor, lamps, mirrors, pictures, electronics, collectibles, and office breakables like monitors and framed displays. You handle the easy stuff, like linens and clothing.

    Yes. If you decide you want to pack certain rooms yourself, we’ll adjust scope and hours. We just ask that you tell us before packing day so we schedule the right crew size.

    If the inventory is larger than planned, we’ll tell you up front that it may require extra hours or another packing day. No surprise charges after the fact—changes are discussed while we’re still onsite.

    We bring floor runners, door jamb protectors, banister padding, and shoe covers as needed. Boxes are staged in central areas to avoid blocking walkways or damaging walls.

    Yes—unpacking services are available by the hour. We can unpack, put items on counters/surfaces, and haul away all empty boxes and packing paper so you’re not buried in cardboard.

    We pack closets and drawers, but loose breakables, liquids, and open food need to be pulled out. Clothes in drawers can often stay if the furniture is sturdy and staying upright.