Frequently Asked Questions
We’ve compiled the most common questions customers ask before booking a move. Looking for something specific? Use the search bar or filters to quickly find the exact FAQ you need.
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Absolutely—many prefer to watch. We work around showings, family visits, realtor access.
We refer to specialized remediation companies. Standard cleanouts only—no human medical waste or extreme cases.
Yes—crews trained to spot passports, titles, safe deposit keys, wills. We bag/seal and deliver to executor immediately.
No—we separate and direct you to proper disposal facilities. Never dump chemicals illegally.
No minimum—pay only for item + disposal. Most under $150 total delivered/picked up.
Pool tables, gun safes, large mirrors—special equipment/pricing. Send photos for accurate quote.
Yes—disconnect, haul away, proper disposal. Freon removal certified for fridges/AC units.
No travel fee within San Antonio/Austin city limits. Rural areas add $1/mile roundtrip.
Same-day often available. Text photos → instant quote → book within hours.
Yes—single chairs, mattresses, TVs, appliances. Flat rate under $100 for most single items.