Frequently Asked Questions

Share stairs vs. elevator, parking limits, gate codes, and any move-in rules. Also tell us how far the truck will be from the door. These details help the crew plan safe carry routes and avoid preventable delays.

Yes. If you have more than one destination, list each address and which items go where. The hourly time keeps running until the last item is unloaded at the final address. Clear labeling keeps the unload smooth across multiple stops.

Empty drawers where needed, remove loose items, and keep hardware in labeled bags. Tell us about fragile pieces or items with glass. Good prep helps protect your furniture and keeps loading more efficient.

That can work if it’s planned. Tell us what’s being moved and any access restrictions like loading docks or business hours. Clear labeling helps separate office items from household items during unloading.

Yes. Share gate codes, guard instructions, and any check-in steps for both addresses. If there are time windows or parking limits, include that too. Clear access info helps the crew avoid delays and stay organized.

Yes, as long as it’s planned. Provide the stop address and what’s being moved at that stop. The hourly time keeps running until the last item is unloaded at the final address, so clear stop details help the day flow smoothly.

Yes. You can choose help with just the breakables or broader packing support. If you’re packing yourself, use tight boxes, padding, and clear fragile labels. Let the crew know what’s delicate so it can be loaded in a safer spot.

Tell us ahead of time if it’s a long carry so we can plan the safest dolly path and staging. Clear walkways and propped doors (when allowed) can help. Good access info reduces back-and-forth and lowers risk to your items.

Yes. Many coastal moves include stairs, elevators, and parking limits. Share any building rules, loading entrance details, and elevator reservation needs so the crew can follow the process and keep the move organized.

Have boxed items sealed and labeled, walkways cleared, and fragile items grouped together. Set aside gate codes, keys, and parking instructions. A quick walk-through at the start helps confirm priorities and prevents surprises.