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Frequently Asked Questions

We’ve compiled the most common questions customers ask before booking a move. Looking for something specific? Use the search bar or filters to quickly find the exact FAQ you need.

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    Studio apartments, 1-bedrooms. ~10-15 small/medium boxes + tape/markers for kitchen/bath/bedroom essentials.

    8 small, 12 medium, 8 large boxes, 3 tape rolls + dispenser, 4 markers, 1 dish pack.

    Full kitchen, 2-3 bedrooms, living/dining, small garage. Complete house pack.

    1-3 bedroom homes/apartments. 25-35 boxes covering all rooms including garage/light books.

    2 dish packs, 4 glass division packs, 2 mirror cartons, bubble wrap roll, packing paper bundle.

    How many fragile cabinets/shelves does this cover?

    Dishes, glassware, framed art, mirrors, lamps, collectibles, electronics.

    Getting started is simple. You can fill out our online form with details about your home, inventory, and dates, or call or text our office if you prefer to walk through everything with a coordinator. After reviewing your information, we send a clear written estimate and booking instructions so you can reserve your moving date. Head to our Get Started page to request your free quote.

    For safety and legal reasons, we can’t transport hazardous materials, fuel, open liquids, perishable food, cash, jewelry, firearms, or irreplaceable personal documents. Those items should remain with you during the move. Our Moving Guidelines section provides a comprehensive list of restricted items.

    If damage occurs, we document the issue and walk you through our claims process step by step. We explain coverage options and reporting timelines before your move to ensure clear expectations. The Lucky Mule Moving Care Coverage page provides details on protection options and claims.