Frequently Asked Questions

We recommend climate-controlled vs standard, 5×10 vs 10×20, based on your inventory. No guessing—you get the right space without paying for unused room.

In most cases, storage-unit rent is paid directly to the facility; our pricing covers moving labor + travel fee for pickup, delivery, and any on-site help you add. If a facility offers a special partner rate or we arrange billing differently, we’ll confirm it in writing before you book.

We can recommend facilities we’ve had smooth move-ins with, and we’ll also work with any self-storage location you choose as long as it allows mover access and scheduling.

If you need storage beyond 3 Days (or beyond the initial plan), we’ll confirm the monthly storage terms in writing before the next billing cycle so you’re never surprised.

Delivery timing depends on schedule availability, but we’ll give you the earliest options and confirm the date before dispatch.

Someone needs to be available for access and quick decisions, but you don’t need to supervise. We’ll confirm entry instructions and item priorities before we start.

Managed storage is $75/month, with pickup/delivery billed using our standard moving time + travel fee rules. Assisted self-storage costs depend on the facility you choose, plus our pickup/delivery labor to move items in and out.

Yes—appointments available for partial retrieval. We locate your specific box/item and redeliver same/next day.

We protect items using professional moving pads and secure staging methods. If you need extra protection, we can add stretch wrap, boxing, or crating based on the item.

Furniture, boxes, mattresses, some larger items. No hazardous materials, liquids, perishables, or items we can’t legally store.