Frequently Asked Questions

If timing changes, you get a 3 Days grace period for short delays. After that, storage is billed at $75/month until delivery is scheduled.

Yes, access depends on which option you choose. Assisted self-storage follows the facility’s access rules. Managed storage access is by appointment only, so we can retrieve the right items efficiently and safely.

We keep items organized and labeled so redelivery is clean and predictable. For Managed Storage, we can add more detailed inventory support (item lists, photos, and staged delivery planning) when requested at booking so we scope it correctly. For Assisted Self-Storage, we can label and group items by room/category to make your unit easier to access and your move-out easier to schedule.

We keep the process simple and confirm the scope in writing so pickup, storage, and redelivery are clear before work begins.

Storage pricing depends on whether you choose partner units or our managed storage, plus how long you need it. Short-term is usually much cheaper than double-moving or paying rent on empty space.

Storage is perfect when your new place isn’t ready—closing delays, apartment turnovers, renovations, or temporary job relocations. We hold your stuff securely while you sort out timing.

Most self-storage facilities support mover access, but rules vary. We confirm gate hours, truck access, elevator/drive-up details, and any required approvals before move-in day.

Call us—we coordinate retrieval and redelivery. Single-item access available by appointment.

Usually yes for DIY access and longer holds. Perfect if you want to visit your unit regularly or store for several months.

We get pickup/delivery authorization so we can load/unload without you driving there. You keep full owner access for personal visits.