Refund Policy

Last updated: January 30, 2026

Lucky Mule Moving requires a non-refundable deposit to secure moving services.

Deposit Policy

A $200 deposit is required at the time of booking and is applied toward the total cost of services. All deposits are non-refundable under any circumstances, including cancellation or rescheduling.

As a one-time courtesy, customers may request to reschedule their service once, subject to availability. Additional rescheduling requests may require a new deposit. No-shows forfeit the deposit.

Refunds

Lucky Mule Moving does not offer refunds for deposits or services once a booking has been confirmed.

Questions

For questions regarding this policy, please contact us at [email protected].